Have a Question? We’re Here to Help!
We are always happy to assist you with any inquiries. Whether you need help selecting the perfect kaleidoscope or have questions about an order, we’re just a call or email away.
📧 Email is the fastest way to reach us.
📞 Shop online, order by phone, or schedule an in-person visit.
Get in Touch
📍 Address: 115, Rajputana West, Roorkee, Uttarakhand, India
📧 Email: roorkeeinstrument@gmail.com
📞 Phone: +91-9837670032
Visiting Us in Person
Our operations have transitioned primarily to online orders. However, we do offer in-person visits by appointment. Please call at least 24 hours in advance to schedule your visit. If we are assisting other customers or it’s after hours, your call may go to voicemail, but rest assured, we will return all messages by the next business day.
Customer Support
- All emails are answered within 12 to 24 hours. If you do not receive a response, please check your spam folder.
- Our website is designed for easy navigation and printing. We do not provide print catalogs, as our collection is constantly updated with rare and unique pieces.
What Our Customers Say
“Exceptional customer service! Our kaleidoscope was damaged in transit, but one quick email and a replacement was sent immediately with a hassle-free return process. We had the new one within days at no extra cost!”
— Andrew Lee
We look forward to assisting you and sharing the joy of kaleidoscopes with you!